21-15 ����������Ͷ�������2011�꣩ |
Basic
Statistics on Accepted Cases of Consumer Institution, 2011 |
|
|
�� Ŀ |
Item |
�� �� |
�� |
�� �� |
�� �� |
�� �� |
�� �� |
Ӫ����ͬ |
�� �� |
�� ð |
�� �� |
Total |
Quality |
�� �� |
Price |
Measure |
Business |
Advertisement |
Counterfeit |
Others |
�� |
�� |
Aftersale Service |
�� |
�� |
Contract |
�� |
�� |
�� |
����Ͷ�����ܼ�(��) |
Total Number of Accepted Cases (item) |
2376 |
1279 |
312 |
40 |
12 |
349 |
40 |
23 |
321 |
���õ��ӵ����� |
Household Electric Appliance |
469 |
299 |
74 |
4 |
|
33 |
3 |
1 |
55 |
��װЬñ�� |
Garments, Shoes and Hats |
268 |
204 |
17 |
3 |
|
6 |
3 |
2 |
33 |
ʳƷ�� |
Food |
191 |
145 |
4 |
5 |
4 |
5 |
8 |
2 |
18 |
�̡��������� |
Tobacco, Liquor and Drink |
35 |
18 |
1 |
1 |
|
6 |
|
5 |
4 |
���ݼ������� |
House
and Decoration Materials |
179 |
106 |
19 |
1 |
1 |
34 |
1 |
2 |
15 |
������Ʒ�� |
Daily
Use Household Articles |
279 |
177 |
36 |
3 |
1 |
29 |
2 |
2 |
29 |
���μ�������Ʒ�� |
Jewelry, Cultural and Sports Articles |
25 |
17 |
3 |
|
1 |
|
4 |
ҽҩ��ҽ����Ʒ�� |
Medicine and Medical Treatment Articles |
22 |
11 |
2 |
1 |
|
1 |
4 |
1 |
2 |
��ͨ������ |
Transportations |
203 |
92 |
63 |
1 |
|
28 |
2 |
1 |
16 |
ũ������������ |
Agricultural Production Materials |
34 |
23 |
1 |
|
6 |
4 |
����������� |
Living and Social Services |
224 |
77 |
34 |
7 |
1 |
61 |
3 |
|
41 |
����װ����ҵ������ |
House
Decoration and Property Management |
56 |
29 |
7 |
1 |
|
16 |
|
3 |
����� |
Tourism Services |
10 |
1 |
|
1 |
|
7 |
|
1 |
�Ļ������֡��������� |
Cultural, Recreational and Sports Services |
36 |
2 |
|
1 |
|
32 |
|
1 |
����ҵ���� |
Post
Services |
20 |
2 |
3 |
|
6 |
|
9 |
���ŷ��� |
Telecommunication Services |
45 |
6 |
5 |
2 |
|
18 |
|
14 |
���������� |
Internet Services |
30 |
9 |
11 |
|
7 |
1 |
|
2 |
���շ��� |
Insurance Services |
4 |
|
1 |
|
2 |
|
1 |
������������ |
Health Care Services |
5 |
3 |
|
1 |
|
1 |
������ѵ���� |
Educational Services |
11 |
1 |
|
2 |
|
7 |
|
1 |
������ʩ���� |
Public Facility Services |
37 |
8 |
8 |
3 |
|
12 |
1 |
|
5 |
���۷��� |
Sales
Services |
43 |
2 |
7 |
2 |
|
15 |
11 |
|
6 |
������Ʒ�ͷ��� |
Other
Commodities and Services |
150 |
47 |
16 |
2 |
5 |
22 |
1 |
1 |
56 |
��������ܼ�(��) |
Total Cases Solved (item) |
2331 |
|
|
Ϊ�����������ʧ(��Ԫ) |
Expense
Exempted for Consumers (10 000 yuan) |
868.05 |
|
|
�� |
�� |
�� |
�� |
�� |
�� |
�� |
�� |
�� |
�� |
�� |
|
ע��������Ϊ�����������Э��ϵͳ��ͳ�����ݣ����������վ��ͳ�����ϡ� |
Note: Data of
this table are provided by Tianjin Municipal Consumer Institution, excluding
those data calculated by each monitor station. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|